Collection of Information
In order to use this website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected from this website by The Makers’ Collective is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from The Makers’ Collective users and members is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
We will not sell, loan or provide access to your personal information to any third party provider, however, please note that your personal information will be used throughout the registration and payment processes associated with this site.
Storage of Collected Information
The security of your personal information is important to us.
We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on this website, you can contact us via email.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us or by using the “Update” function on our correspondence.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
The Makers’ Collective uses personally identifiable information for essential communications, such as emails, accounts information and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us or using the unsubscribe function on our correspondence.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
All registered site users will receive our fortnightly newsletter. If you wish to opt out of these notices, you simply need to click on the unsubscribe button located at the bottom of all of our e-marketing correspondence.
The Makers’ Collective may at its discretion use other third parties to provide essential services on our site or for our business processes (such as our newsletter service). We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
The Makers’ Collective does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on this website.
Links on this website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.themakerscollective.com.au.